Philosophy & Process
So, how do we build delighted clients? Decades of working with all types of clients and businesses from many different walks of life has shown that those who partner with us on construction projects consistently report many of the same things that make them happy throughout construction and at the end of their project.
When it comes to compiling a list of these things that clients most highly prize, what better place to look than the five star reviews we have received? Here are the things that Emerald Inc. has achieved in the past that our clients have most often mentioned, and therefore become the things we strive to repeat on every project:
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- Trust: honesty and reliability
- Communication: openness, directness, and speedy responsiveness
- Collaboration: flexibility, shared ownership, kindness, patience, and friendliness
- Professionalism: being proactive, helpful, attention to detail, expertise, excellence, integrity, diligence, and strict adherence to quality, budget, and schedule
- Value: outstanding work at the best price possible, and mitigating costs while achieving the desired look
- Innovation: out of the box ideas that save money and time
- Providing a total solution and making the process easy
- Taking client ideas and bringing them to life in order to achieve their vision
A Message from our President:
“At Emerald Inc., your priorities are our priorities. We are dedicated to understanding your business needs and committed to delivering a high-quality end result within your budget and timeline. We view your construction project as a partnership, aiming to build a relationship grounded in trust, transparency, and success.”
Client-Centric Approach
Our clients’ needs and visions are at the forefront of our planning and execution processes. We engage in transparent communication, active listening, and collaborative problem-solving to ensure that the final product exceeds expectations. Clients experience a smooth and stress-free construction process, with their input valued and incorporated every step of the way.
Commitment to Quality
We prioritize the highest standards of quality in every project we undertake. This commitment ensures that our constructions are not only aesthetically pleasing but also durable and reliable. Clients can trust that their investments will result in buildings that stand the test of time, with minimal maintenance and maximum satisfaction.
Timeliness & Efficiency
We understand the importance of deadlines and strive to complete projects on time and within budget. Our efficient project management and resource allocation minimize delays and optimize productivity. Clients receive timely delivery of their projects, allowing them to plan their operations and business activities with confidence, avoiding unnecessary costs and disruptions.
Innovation and Adaptability
We embrace the latest advancements in construction technology and methods, ensuring that our projects are at the cutting edge of the industry. Our team is trained to adapt to new challenges and deliver innovative solutions. Clients benefit from modern, efficient, and cost-effective construction solutions that leverage the latest industry innovations.
What to Expect
Initial Meeting
- Introduction and relationship building
- Establish scope, timeline, and budget
- Review initial designs, site location, and preliminary ideas or plans
- Identify regulatory requirements
- Create communication plan
Pre-Construction Planning
- Finalization of design
- Creation of project schedule with milestones
- Identify potential cost-saving measures and value engineering options
- Review and approval of construction cost breakdown
- Submit applications for necessary permits and approvals
- Emerald Inc. identifies and select subcontractors, suppliers, and vendors
Construction Phase
- Regular progress meetings
- Construction site walk-throughs with client
- Change order requests and approvals
- Building Inspections
- Progress billings
Project Completion and Post-Construction Support
- Punch list and final walkthrough
- Certificate of Occupancy Received
- Closing Documents package delivery
- Open for business
- Warranty claims and resolution